Terms & Conditions
Shop information
KOYO TRADING COMPANY LIMITED
Address
No.3-4, 3-Chome, Uchi-Hirano-Machi, Chuo-Ku
OSAKA, 540-0037, JAPAN
OSAKA, 540-0037, JAPAN
Phone
81-(0)6-6945-5888
Fax
81-(0)6-6945-8066
Contact person
Toru Mukai
Shipping & Handling
Delivery Charge etc.
* Please pay at your side for any duties or custom fee.
* Please pay at your side for any duties or custom fee.
Terms of payment
Within 5 days after our payment request for your order.
How to Order
E-mail or Shopping Cart
Shipping timeframe
We will inform you later the lead time.
Will be shipped after receipt your accept
our lead time and PayPal payment.
Will be shipped after receipt your accept
our lead time and PayPal payment.
Payment
PayPal
Exchanges/returns/cancellations
We can not accept returning and replacement for items after we ship items except defective items or incorrect items basically.
It is not defective item as follows.
* The color of items can be different from photos as specification.
* The stain or scratch etc. as no problem in use.
We accept replacing items within 2 days you received items if the items are defective　or incorrect.
Please let us know before returning if you will return the defective items.
It is not defective item as follows.
* The color of items can be different from photos as specification.
* The stain or scratch etc. as no problem in use.
We accept replacing items within 2 days you received items if the items are defective　or incorrect.
Please let us know before returning if you will return the defective items.
Return policy
Cancel Policy
* Cancellations for the ordinary items must be received within 12 hours after your order.
* If your payment is not completed within five days from the date we sent payment request, your order will be canceled automatically. In this case we will not ever be able to accept your order after that for any items.
* Cancellations for the ordinary items must be received within 12 hours after your order.
* If your payment is not completed within five days from the date we sent payment request, your order will be canceled automatically. In this case we will not ever be able to accept your order after that for any items.